Google Authenticator

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  inspirationinmedicine · Member · Jun 30, 2013 at 8:56 pm

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  I still have access to my blog from my iPad, however I accidentally deleted the Authenticator app and cannot access it from my computer. I am wondering if there’s a way to turn off the authentication process. Thank you!

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 30, 2013 at 9:00 pm

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  Hi there,
  You need visit https://en.wordpress.com/wp-login.php?action=lostpassword and then click the “Need More Help” link and complete the form for account recovery.
  https://en.wordpress.com/wp-login.php?action=recovery

  There is a backlog of account recovery requests. Staff work their way through support tickets and forum threads tagged for their attention by dealing with those that have the earliest date and timestamps first, then moving forward to deal with those that have the most recent date and time stamps. Please be patient while waiting for Staff to assist the bloggers who posted before you did.

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  inspirationinmedicine · Member · Jun 30, 2013 at 9:06 pm

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  Thank you!

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  timethief · Member · Jun 30, 2013 at 9:13 pm

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  You’re welcome.

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  jackiedana · Member · Jul 1, 2013 at 3:06 pm

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  Hi inspirationinmedicine,

  As timethief indicated, if you have submitted a request for account recovery, we will get to it as soon as possible. I appreciate your patience and understanding.