Google Docs add-on for WordPress.com is not working
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When I try to save my doc to a WP site, I get this message: ‘TypeError: element.getText is not a function.’ Only the title of the doc makes it over.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
Also, are you looking to upload a doc to the media library?
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Yes, that is the correct link, but the same thing happens to all my sites. The problem occurs when I in Google Docs and try to use the WP extension pop-up window. I am trying to upload posts into my sites.
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Hi there,
Can you share a link to the site you are having this issue with? You mentioned having this issue with several sites but I just want to confirm that I am looking in the right spot here.
Also, just to confirm, it sounds like you are trying to publish posts to your WordPress.com site from Google Docs using the WordPress.com Add-on for Google Docs. Is that right?
Could you tell us a bit more about where exactly you are seeing this error? Is it after you try publishing a post from Google Docs to WordPress.com?
If you could, please share with us a screenshot of the issue you are seeing.
Looking forward to hearing from you!
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Screen shots below. All that comes out on the site is the name of the Doc, none of the body of text. Thanks
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Thanks for the screenshot! I haven’t been able to replicate this myself when I tested the Google Docs add-on now; but I did only test using a simple line of text, and a photo.
I see that your screenshot shows itself as a copy of a previous blog post; is there an original version of this post that we could check the contents of, to see if there’s anything in particular which might be causing this error for you?
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I think it’s the footnotes I put into my Doc! I deleted them and tried again, and it now seems to work! Thanks so much for steering me to something in that particular doc. After getting your message, I tested several other Docs, and those worked. Then I looked at the non-text characters of the problem one and saw that I had two footnotes and then deleted them. So I guess I need to leave out footnotes if I want to use the extension. I wonder if that’s something that you have encountered before. Anyway, thanks so much to the both of you for your help!
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