Google recaptcha

  • Unknown's avatar

    Hi,

    I yesterday enabled google recaptcha to my site fatburner.ee and now I cant login through admin as after clicking google pictures, it comes with error. Also our eshop isn’t working. Can you please disable the google recaptcha so I can log in an people can make orders?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host fatburner.ee on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at zone.ee. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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