Google ReCaptcha V3 and contact form

  • Unknown's avatar
    mkowalis · Member ·

    my site within wordpress shows that recaptcha box and all the settings are correct on the contact form but it seems the recaptca isn’t showing like the version within wordpress and the contact form isn’t working. Not sure what i can do to fix it, in wordpress it looks great but when i check the domain in google chrome it doesn’t show recaptcha and form doesn’t work as it should.

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Apologies, but we can’t help with your issue directly because we don’t host 32marinesupply.com on our WordPress.com managed hosting.

    To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions.

    Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at Siteground. As a result, we do not have access to your site and are not familiar with the source of your issue.

    You definitely have the option to move your site to us so we can provide in-house help, but as it stands now, we cannot help since it is hosted elsewhere. The good news is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in that forum are more familiar with these kinds of issues and are in the best position to help. Thanks!

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