Got billed for an account I no longer have access to

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  raisedbytwo · Member · Jan 3, 2023 at 2:35 am

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  Today I got billed for a site that I no longer have access to. The only way I could figure out how to contact support was through logging into this other account.

  I am no longer able to access the account that is being billed because the email is no longer active. I’m looking for a way to remove the billing from that account so my card is no longer charged $300 every year. Please help.

  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 3, 2023 at 10:37 am

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  Hi there, without further information regarding the charge there isn’t much we can do yet, so the best step for you to take is to put the charge details into this form below. That way you can then send the details to us directly so we can help you with it:
  https://wpchrg.wordpress.com