Got logged out and can’t log back in
-
Help!
I tried to change the domain name of my website and I got logged out.
Now I can’t log back in with any email address or username.The email address I’m using is (email visible only to moderators and staff)
The old domain is travel.giuliaverdinelli.com
The new one should be http://www.giuliaverdinelli.comAlso, I think it might be on wordpress.org, I’m very confused and panicking a bit.
Please help, thank you!
WP.com: Unknown
Jetpack: Unknown
Correct account: UnknownThe blog I need help with is: (visible only to logged in users)
-
Hi,
It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
-
However, this page may be helpful in your situation
Please remember that any followup questions should be directed towards the forum at:
- The topic ‘Got logged out and can’t log back in’ is closed to new replies.