Gourmet Escapes CMS admin access and password
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I changed my url to https://www.gourmet-escapes.com in settings in the admin dashboard, because I wanted to make it so that it could be viewed online from www. too. But this locked me out of my account and my site is no longer online from https://gourmet-escapes.com
WP.com: Yes
Correct account: Unknown -
Hi there:
We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re not able to access the backend of your site to take a closer look.
It sounds like you changed the URLs in Settings -> General without setting up those URLs to properly redirect in your site’s hosting panel.
If so, you should reach out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you get this sorted out.
If you still have trouble, please reach out to the WordPress community for guidance:
https://wordpress.org/support/forum/how-to-and-troubleshooting
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