Gravatar and WordPress details NOT linking

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  shelbylelmore · Member · Feb 4, 2016 at 12:44 am

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  I have an active wordpress I am trying to get a gravatar set up with. Even after logging into my wordpress site, going to settings, clicking the photo icon to set up a picture, being redirected to Gravatar.com, and clicking on the “sign in with wordpress” button, it still says “Unable to get your user details from WordPress.com.” and wont let me sign in. I am getting very frustrated!

  Anyone know how i can get that silly little Avatar circle to show my picture?

  The blog I need help with is: (visible only to logged in users)

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  timelordx · Member · Feb 4, 2016 at 12:48 am

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  I’m experiencing pretty much exactly the same problem.

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  andrewspittle · Staff · Feb 4, 2016 at 1:10 am

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  Sorry about that. This was an error on our side. All fixed now. :)

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  bighert76 · Member · Feb 5, 2016 at 6:13 pm

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  I would love to be able to change my profile picture. But, GRAVATAR won’t allow me to sign in. Please help!

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  myfrugalpaleo · Member · Feb 5, 2016 at 6:42 pm

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  Same trouble here, I’m not getting the confirmation emails from Gravatar at all. Not in the spam folder either. I have reset my WP password and logged in again and again, it’s just Gravatar that I am having a hard time with right now. Would appreciate any help.
  Thank you

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  siobhyb · Member · Feb 15, 2016 at 9:18 pm

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  I’m going to close this thread as the original login glitch that was reported has been fixed.

  @bighert76: From our records, it seems you were able to login to Gravatar after posting here. If you’re still having trouble then please do do contact us via the following form:

  https://wordpress.com/help/contact

  @myfrugalpaleo: I have sent an email to the address that we have on file for you. If you can reply, I’ll be able to help verify your email address.