gravatar dissappeared, can't crop new image

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  richmondtravels · Member · May 11, 2011 at 10:19 pm

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  I just realized my old gravatar dissappared and I now get one of the generic flower like images. Not sure when this happened because I just noticed it. Since I had the image still saved, I tried to add it again as my gravatar but I am not able to crop it. It shows the cropping lines but I can’t move them.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 11, 2011 at 10:56 pm

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  Are these the instructions you followed? Visit your public profile http://dashboard.wordpress.com/wp-admin/profile.php and click on the link to Change your Gravatar.
  http://en.support.wordpress.com/avatars/gravatars/

  Which browser and version of it are you using?

  As you can’t use the cropper you could have a browser issue so try changing your browser settings, refreshing the page, or clearing the browser cache and cookies – instructions for specific browsers.

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  richmondtravels · Member · May 11, 2011 at 11:20 pm

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  I’m using the latest version of Explorer. I did what you said and still couldn’t crop the image. But I did end up finding a copy of my old, already cropped image that Gravatar (or WordPress?) still had so just I re-added it.

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  timethief · Member · May 11, 2011 at 11:25 pm

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  Good to hear you resolved this. IE9 has some funky behavior so that’s probably what caused your problem. Happy blogging. :)

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  thesacredpath · Member · May 12, 2011 at 12:17 am

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  The other thing you can try is to go directly to http://gravatar.com while logged into wordpress.COM. Then go to the “my account” pulldown at the top, select “add an image” and go from there. Sometimes bypassing wordpress.COM will work.