Gravatar doesn't recognize email

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  fredrik2014 · Member · Dec 13, 2015 at 3:02 pm

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  Hi,

  I have a problem with my wifes gravatar login. She’s not able to log in to gravatar.com because the site doesn’t recognize her email.

  The email is “connected” to the user she uses on WP. We changed the avatar and the avatar in the subscriptions is the same as her wp profile.

  So if we were able to change the avatar on a profile connected to that email why can’t we log in to gravatar.com?

  Thanks!

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  timethief · Member · Dec 14, 2015 at 11:56 pm

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  A gravatar account and a wordpress.COM account are one in the same thing. Are you clear on that? See here http://en.gravatar.com/support/

  If you are not able to proceed then type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Dec 14, 2015 at 11:57 pm

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  Please have your wife login and post into this thread for Staff help.