gravatar doesn't show hovercard

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  conditionalcognition · Member · Oct 15, 2011 at 3:27 pm

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  I’m not sure why my gravatar’s hovercard does not work. I’ve tried researching this issue, but email changes seem to be causes for others. I did change my email over a couple years ago, but that was long before the hovercards were introduced.

  Also, when I view my profile on the gravatar site, the gravatar image does not show.

  Another issue is that my old username, conditionalcog, is the gravatar profile link name, despite the fact that my current username is conditionalcognition.

  I’m not sure if these problems are related. I would just like to have my hovercard and profile to properly appear.

  Thanks in advance for any insight or help you can provide.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 15, 2011 at 8:18 pm

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  Have you gone to your profile page http://dashboard.wordpress.com/wp-admin/profile.php and registered at the gravatar site under your current username and uploaded a gravatar? http://en.support.wordpress.com/avatars/gravatars/#upload-an-avatar

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  conditionalcognition · Member · Oct 16, 2011 at 4:59 pm

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  When I go to my profile page it shows my previous username, conditionalcog; yet, when I attempt to change the username, the page that comes up lists, under the account details, that my username is conditionalcognition. I’m not sure why this is the case. It’s as if I have two usernames at the same time.

  On the gravatar site, I have one profile that appears for two different links: http://en.gravatar.com/conditionalcog and http://en.gravatar.com/conditionalcognition. Neither gravatar profile page will show my gravatar image, just the generic gravatar image. When my gravatar on appears on various sites the image can be seen (e.g. when I make a comment), but no hovercard appears.

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  timethief · Member · Oct 16, 2011 at 5:00 pm

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  I have flagged this thread so your get Staff help with sorting this out.

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  staff-blorbo · Staff · Oct 16, 2011 at 10:02 pm

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  It looks like you’ve gotten your account mixed up.

  Please contact us via support (at) gravatar (dot) com about this.

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  conditionalcognition · Member · Oct 17, 2011 at 5:46 pm

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  Thanks for the info. I’ll send an email.

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  conditionalcognition · Member · Oct 28, 2011 at 5:38 am

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  I’ve sent an email plus a follow up email, but I have yet to receive a response. This is not a pressing issue, but I would like to have it resolved. Is there anything I can do on my end?