GRAVATAR EMAIL VALIDATION
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Hi there,
Can you check the spam and social folders in your email account? Sometimes the emails ends up there. If you can’t find it, reply to me here and I’ll follow up with you by email.
I’ll wait to hear from you.
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Hi,
Ok, thanks for checking. I’ve just sent an email to the email address on your WordPress.com account.
Let me know if you don’t receive it. Thanks!
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On which email you post it?
It is really beginner, there is no button to return another message.
And our conversation is public so I can not communicate my information… -
Hi,
On which email you post it?
I sent it to the email on your WordPress.com account (samuelbioemf). You can check which email address this is, on your Account Settings page:
https://wordpress.com/me/account
And our conversation is public so I can not communicate my information…
Exactly — I thought it would be best to talk about this by email as your email address is personal information.
Double check the email address in your Account Settings and let me know if you still cant find it.
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I even watched the deleted message, nothing…
I know its not your fault but there is a problem.
I’m on my email 24/24 and i ONLY received the notify for followup posts.
(I looked on google and I’m not the first one to whom it happens, not only gravatar…) -
Hi,
I know its not your fault but there is a problem.
I completely understand you are frustrated!
I’ve checked our system and can see that the emails are being sent. So the problem is between the email leaving us and arriving with you.
As you are receiving forum notifications, it could be that your email provider is discarding the email from certain WordPress.com addresses for some reason. Please can you whitelist help[at]wordpress.com and donotreply[at]wordpress.com in your email account.
Doing so will tell your email provider to allow emails these emails.
Let me know when you’ve done so and I’ll resend the email.
Thank you!
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Hi @prettypyscho,
Please create a new post for your question, and add the tag ‘modlook’ for a staff reply. Thanks!
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PROBLEM SOLVED
Staff has not been able to solve my problems… but I am smart and i will share my trick:-Create a new email
-Go in setting (up and right) change your default email for the new email you created.
-Go in your new email box to validate, connect, etc.
-return put the original email you have.
-Re-Validate, connect, etc.
-And you’re good. -
Hi,
I was going to suggest changing your email address if the white listing didn’t work — but you beat me to it :)
I’m glad you’re up and running now.
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- The topic ‘GRAVATAR EMAIL VALIDATION’ is closed to new replies.