gravatar image not showing up

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  stressebookllc · Member · Aug 11, 2015 at 12:45 am

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  Hello, we set a gravatar image and it does not show up under the blog posts. We know the email addresses are the same, it has been more than 24hrs, and all cache has been cleared and yet it does not appear. See URL link as an example. The gravatar and Author Bio is at the bottom of the post.

  Any suggestions? Thank you..

  The blog I need help with is: (visible only to logged in users)

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  stressebookllc · Member · Aug 11, 2015 at 12:45 am

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  Good Stress Engineer Qualities Part 4

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  jaywestdesigns · Member · Aug 18, 2015 at 2:26 am

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  Doesn’t work for us either not sure why.

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  timethief · Member · Aug 18, 2015 at 2:31 am

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  @stressebookllc

  That site is not hosted by wordpress.COM and we do not provide support for it here.

  We provide support only for blogs hosted by wordpress.COM. We do not provide support for WordPress.ORG software installs. You are posting to the wrong support forum. We cannot help you.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page

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  stressebookllc · Member · Aug 18, 2015 at 11:45 am

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  I apologize if I am posting in the wrong forum, but I am on bluehost and mine is a commercial site.