Gravatar image won’t show

  • Unknown's avatar
    tadaskriv · Member ·

    Hi, my set Gravatar image does not show in my posts at https://www.whatansu.lt/skelbiame-whatansu-stovyklu-vadovu-atranka/

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Your site is not hosted with WordPress.com but instead a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

    We cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. But, I can get you pointed in the right direction.

    It looks like a problem with your theme. For the author image, it’s using your Gravatar image, but appending it with this query on the front end:

    ?s=96&d=https%3A%2F%2Fwww.whatansu.lt%2Fwp-content%2Fthemes%2Fwhatansu%2Fimages%2Fdefault_avatar.png&f=y&r=g

    You would need to find where that’s being set in the theme and fix it so it pulls your Gravatar image properly.

    I hope that helps!

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