Gravatar login not working

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  saibork · Member · Mar 25, 2016 at 6:52 pm

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  Logging in keeps going back to the ‘Sign In With WordPress’ page. When I log in to WordPress.com it works fine. I have changed my password on WordPress.com and it works there, but I think changing the wordpress password breaks the token it uses to log into the Gravatar site. The login was working fine before the password change.

  I tried a different browser and a different machine, but it does the same thing.

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  timethief · Member · Mar 25, 2016 at 6:56 pm

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  A wordpress.com account https://en.forums.wordpress.com/profile/saibork and a gravatar account http://en.gravatar.com/saibork are one in the same thing. Have you read this? Why Does Gravatar Say I Already Have an Account? http://en.gravatar.com/support/existing-account/

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  saibork · Member · Mar 25, 2016 at 6:58 pm

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  No that’s not the problem at all. The login used to work fine, I just changed the password on WordPress.com tonight and now the single-sign-on process that Gravatar uses no longer works.

  When you click on the sign in button, it requests and tries to use the token to log in, but instead of logging in and taking me to my gravatar settings page, it just takes me back to the login page.

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  timethief · Member · Mar 25, 2016 at 7:09 pm

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  Okay then, when we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  saibork · Member · Mar 25, 2016 at 10:04 pm

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  Thanks, I am subscribed. I did see the modlook tag thing mentioned in another topic, but that was from last year and didn’t know whether that was still the case.

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  timethief · Member · Mar 25, 2016 at 10:06 pm

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  You’re welcome. All support docs are here http://support.wordpress.com and as they are living documents they are continually updated https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Note that is is a long weekend and Staff are already backlogged so you will have to be patient while waiting for them to respond.

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  saibork · Member · Mar 27, 2016 at 12:02 pm

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  This has now been sorted. Don’t know if any mod did anything (as there is no reply from them) or whether it was just a time-based thing. All I know is that i can get logged in to Gravatar again.