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Forums / Gravatar login problem

Gravatar login problem

  • Unknown's avatar
    ctbason · Member · Sep 25, 2017 at 3:59 pm
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    I have a wordpress.com account. I want to add a gravatar to my email address / wordpress account. Every time I try to get to the gravatar setup screen I get a screen saying “we sent you an email confirmation when you signed up for gravatar. In this email you will find a link…..”.

    Well I don’t have that email and I can’t get to my account. Please help.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member · Sep 25, 2017 at 4:03 pm
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    A wordpress.COM account and a gravatar account are one in the same thing as both are owned by Automattic.com. http://en.gravatar.com/support/existing-account/

    Please make sure your email address is correct on this page https://wordpress.com/me/account

    Gravatar Support http://en.gravatar.com/support/

    Does this apply? I Didn’t Get My Confirmation Email!
    http://en.gravatar.com/support/no-confirmation-email/

    Check your email client spam filter please and if you use Gmail or a or G Suite account see here https://en.support.wordpress.com/email-notifications/gmail-issues/

    If you do not find it will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • Unknown's avatar
    ctbason · Member · Sep 25, 2017 at 4:27 pm
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    Timethief – My email account is the same for both gravatar and wordpress.com.

    I have read through all the gravatar support links – no luck.

    On the “I Didn’t Get My Confirmation Email!” page, I verified it wasn’t in spam and I tried resetting my password – no luck. This is the screen I continually get when I try to login.

    Checked my gmail spam filters – not the problem

    Tom

  • Unknown's avatar
    timethief · Member · Sep 25, 2017 at 4:31 pm
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    I entered the correct modlook tag into the sidebar of this thread for you.

  • Unknown's avatar
    ctbason · Member · Sep 25, 2017 at 4:33 pm
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    Thanks

  • Unknown's avatar
    timethief · Member · Sep 25, 2017 at 4:37 pm
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    You are welcome. :)

  • Unknown's avatar
    supernovia · Staff · Sep 25, 2017 at 8:50 pm
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    Hi @ctbason, I was able to see the issue and fix it from our side. Cheers :)

  • The topic ‘Gravatar login problem’ is closed to new replies.

Tags

  • account confirmation
  • account confirmation late
  • Gravatar login
  • Gravatar support
  • I Didn't Get My Confirmation Email!

About this topic

  • In: Support
  • 3 participants
  • 6 replies
  • Last activity 8 years
  • Latest reply from ctbason

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