Gravatar not showing up on ArticleSetup Directory pages
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Hello,
My gravatar is registered and showing up on my Gravatar.com account but not showing on my ArticleSetup Directory pages. It’s suppose to show up across the web on pages that support Gravatars (which ArticleSetup does). The email address is correct. What could be the problem?
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Hi, how are you?
Your Gravatar image works on your WordPress.com account?
For a third party software, I think you have to contact then to get help.Regards.
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Thanks for the prompt response, Daniel. Yes, my Gravatar does work on my WordPress account. I’m going to follow your suggestion and contact the third party software publisher to get help.
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danielancines
Please note that Gravatar support is here http://en.gravatar.com/support/brettmalloryworldwide
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
@timethief I know that, but I think @brettmalloryworldwide needs support for a third party software called ArticleSetup, is that correct @brettmalloryworldwide?
If it isn’t, I apologize for my misunderstanding.
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Gravatar support actually recommends asking for help here. Feel free to just add a Gravatar tag and a modlook tag to ping us.
@brettmalloryworldwide I’m guessing your app has caching on images. Give them a few days to update and you should be good to go.
And thank you, @danielancines .
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