Gravatar photo is not deleting

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  geschmidt · Member · Nov 20, 2013 at 8:42 pm

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  I have already deleted the photo in the “Photo Gallery” of my gravatar profile account… And, yet, it continues to show up in my profile. It’s been days since I deleted it…. And every time I try to contact Gravatar Support, they are closed. Nice. Anybody know when they are actually available to get help? Or any way to hack my own account to manually delete the extra photo? Thx.

  The blog I need help with is: (visible only to logged in users)

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  kardotim · Member · Nov 21, 2013 at 4:51 am

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  Do you have two images listed at http://sv.gravatar.com/emails/ ? if so, hover over one of them and click the red X to delete the image. Please let us know if you need any further assistance!

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  geschmidt · Member · Nov 22, 2013 at 4:19 am

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  Thanks for the response. No, there’s just one. Two show up only in the profile home page.

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  kardotim · Member · Nov 22, 2013 at 5:01 am

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  Could you please try to remove that one and re-upload it. Looking forward to your reply.

  Thank you!

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  geschmidt · Member · Nov 22, 2013 at 6:04 am

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  Thank you. I deleted the one up there, reloaded it, and now there are two of the same showing in the profile homepage, but still not in the photo gallery for me to delete the extra one. The one that I originally wanted to delete is gone – so that’s good, but now there are two of the same.

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  kardotim · Member · Nov 23, 2013 at 9:16 pm

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  The issue should be resolved now, could you please check again?

  Cheers.

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  geschmidt · Member · Nov 23, 2013 at 11:13 pm

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  Gracias. danke. thanks!

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  kardotim · Member · Nov 24, 2013 at 6:56 am

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  You’re very welcome :)

  Feel free to contact us if you have any other questions.