Gravatar Profile Image in Splendio theme spreads beyond widget area

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  markmeisner · Member · Nov 5, 2012 at 3:08 pm

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  I am using the Splendio theme. I have the Gravatar Profile widget in the First Footer Widget area. The problem is that the image is too large and it is spreading into the Second Footer Widget area.

  I have tired different browsers, including Safari and Firefox. I have also tried moving the Gravatar Profile widget to a different footer area, but it’s always the same.

  The site is: http://meisner.ca
  (yes, hosted on WordPress.com)

  Any suggestions welcomed. Thanks in advance.

  – Mark

  The blog I need help with is: (visible only to logged in users)

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  markmeisner · Member · Nov 7, 2012 at 11:05 pm

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  Anyone out there with any ideas, please.

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  timethief · Member · Nov 7, 2012 at 11:08 pm

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  I confirm that I see that same thing so I flagged this thread for Staff attention.

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  markmeisner · Member · Nov 16, 2012 at 3:01 am

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  @timethief – Thank you for flagging this. I am still hoping to get this addressed. Is there a way to find out if the Splendio theme was changed recently? Or perhaps the Gravatar Profile plugin was changed?

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  markmeisner · Member · Nov 16, 2012 at 3:12 am

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  I tried previewing my site with other themes. Most don’t show that widget area, but a couple did (now I can’t rememember which). It looks like it’s having the same issue in other themes which suggests that the issue might be with the code in the widget (Gravatar Profile).

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  kathrynwp · Staff · Nov 22, 2012 at 11:40 pm

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  Thank you for reporting this. Our developers are investigating, thanks for your patience.

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  markmeisner · Member · Nov 29, 2012 at 9:41 pm

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  Looks like a partial fix is in. The Gravatar is no longer overflowing, but now it is cropped on the right side… Thanks for your attention to this.

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  kathrynwp · Staff · Dec 12, 2012 at 8:00 pm

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  Are you still seeing any issues with this?

  If so, ould it be possible to upload a screenshot to help in troubleshooting?

  Here’s a guide on how to make a screenshot, if you’re not sure: http://en.support.wordpress.com/make-a-screenshot/

  You can upload the screenshot in your Media Library and then post a link so I can see it. Thanks!

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  markmeisner · Member · Dec 13, 2012 at 1:11 am

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  Thanks for asking. If you look at my page:

  meisner.ca

  or the screenshot

  http://wp.me/a2HfR9-aY

  You will see that the Gravatar image in the Gravatar Profile widget is not square. Compare it to my Gravatar and you will see that my left ear (right side of the image) has been cutoff like Van Gogh. It hurts!

  Thanks for your help.

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  kathrynwp · Staff · Dec 13, 2012 at 4:11 pm

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  Thanks for the screenshot, we are looking into getting this fixed. I’ll keep you posted.

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  markmeisner · Member · Jan 14, 2013 at 9:01 pm

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  Any progress. I see the issue is still there. Is anyone else experiencing this?

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  kathrynwp · Staff · Jan 15, 2013 at 4:39 pm

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  Hi there – I’ve checked with our team to get an update on this.

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  kathrynwp · Staff · Jan 15, 2013 at 9:49 pm

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  We’ve implemented a fix for Splendido that gets the Gravatar back to a square. Just let me know if it looks right at your end. Thanks!

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  markmeisner · Member · Jan 16, 2013 at 1:20 am

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  Yes, it looks back to normal. Thank you.

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  kathrynwp · Staff · Jan 16, 2013 at 1:30 pm

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  You’re very welcome.