Gravatar support "closed"

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  barkingmedia · Member · Sep 9, 2016 at 5:39 pm

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  I use Gravatar only for a few different domains. I have a wordpress.com account (or accounts, because each gravatar is separate entity).

  Going around and around to get to my gravatar page now. Something with this is really confusing. Can’t get to a real person in private anymore so throwing it out there. Sigh. I’ve been using WP since day one. This is really frustrating.

  I hope someone from the org itself (I have all self-hosted sites) will see this and look into what a confusion the login yes yes I already have an account no no I can’t get into gravatars blah blah is doing in reality. Just a huge mess. I love WordPress, but this “connect” and trying to get everyone to sign up for ONE big thing when some need to keep things separated … exasperating. And now no support one-on-one privately, looks like. Even when I clicked “go premium” I got back into the circle of confusion and dead-ends. I can’t be the only one. Gravatar, Akismet (free, but I also paid for a business version and can’t get to it to even see if it expired or what), .com forced sign-ups when I use self-hosted. Ack!

  Help. Sob. Thanks.

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  timethief · Member · Sep 9, 2016 at 5:41 pm

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  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Sep 9, 2016 at 5:42 pm

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  P.S. The only 2 tags that ought to appear in the sidebar on this thread are gravatar support and modlook. Please remove the other tags you entered.

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  supernovia · Staff · Sep 9, 2016 at 6:30 pm

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  @barkingmedia you have one account at WordPress.com for Gravatar, Jetpack (if you use it), Akismet, etc.

  I understand from your thread that you’re really frustrated. Sorry for that :( I’m sure we can help though if we can get some details on the problem you’re having.

  Which gravatar are you trying to update, and what happens when you try to log in? Any errors? Does it give you the wrong account? Please provide details so we can help you fix this. Thanks :)