grey picture

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  osterledensforskola · Member · Oct 25, 2014 at 11:18 am

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  Sometimes the half or more of the picture gets grey so you can’t see it. Why?

  The blog I need help with is: (visible only to logged in users)

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  senff · Staff · Oct 25, 2014 at 3:31 pm

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  I tried to view your site to see the problem for myself, but your blog is locked for public viewing.

  Can you post some more info, perhaps an example?

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  osterledensforskola · Member · Nov 2, 2014 at 1:19 am

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  Well, I can’t attach pictures here. But when I’ve uploaded photos sometimes a part of the picture doesn’t show. It’s just a grey colour so you only can se the top of the picture…

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  thistimethisspace · Member · Nov 2, 2014 at 1:20 am

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  Volunteers cannot view private blogs and we do not know exactly what you are on about here so we cannot help. I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. Note there is a backlog so you will have to wait patiently for Staff help.
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  amightywp · Member · Nov 2, 2014 at 7:28 pm

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  Hi there,

  I just took a look in your account and I found one or two of the images which you were speaking about. Photos where part of the actual image still has grey on it is an indication that the image did not fully upload correctly or was corrupted during the upload process.

  It appears that all of these images were uploaded from a mobile phone, and it may be that the signal was briefly interrupted during the uploading process. If so, that would explain why the image did not fully upload. The only thing which can be done is to delete the incomplete image and re-upload it, I’m afraid!