GTranslate Translation Proxy IPs are blocked by wordpress.com hosting

  • supernovia · Staff ·

    Will those who would like to report your need for this plugin reach out here?
    https://wordpress.com/help/contact

    Everyone who owns the plan that allows them to run this plugin will be able to reach out directly. Staff can note your cases. You can even link to this thread if you’d like. And using a direct request rather than commenting here will keep this conversation easier to follow. Thank you for understanding!

  • verygoode · Staff ·

    The issue noted in this thread has been resolved.

    To recap, WordPress.com was not blocking GTrasnalte IPs and another issue — a conflict between a cURL update and GTranslate’s certificate — was present.

    Another issue reported here was with a third-party firewall and GTranslate — which was resolved by deactivating or adjusting the firewall.

    If you have additional issues or questions regarding a WordPress.com hosted site and this plugin, please reach out via https://wordpress.com/help/contact

    Some may also need to reach out to GTranslate directly for certain issues.

  • staff-totoro · Staff ·

    Staff Note:

    We have closed this thread since the issue that some WordPress.com sites had with GTranslate has been resolved on this platform.

    If you are having a specific issue with GTranslate, but you are using a self-hosted WordPress site (created on a “traditional web host” like Bluehost, GoDaddy, etc.) you can find support for your issue here, thanks: https://wordpress.org/support/plugin/gtranslate/

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  • The topic ‘GTranslate Translation Proxy IPs are blocked by wordpress.com hosting’ is closed to new replies.