Guidance between plans

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  haliatours · Member · Dec 15, 2019 at 9:22 pm

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  I have built a decent base for a wordpress.com free site. It started as a way to explain what I wanted to a site developer but I like my site better. I just have a couple specific formatting questions about what features get unlocked if I was to upgrade. 1. Do I get assistance transferring domain from Wix to WordPress? 2. Looking for assistance matching certain elements of old site, does wordpress.com provide this when I upgrade to business plan?

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  staff-mckluskey · Staff · Dec 16, 2019 at 11:34 am

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  Hi there!

  Do I get assistance transferring domain from Wix to WordPress?

  Every paid plan gives you access to personalized support (email or live chat, depending on the plan) so our team can help you with any doubts. The domain transfer is pretty straight forward though, have a look at the instructions here:

  https://en.support.wordpress.com/move-domain/incoming-domain-transfer/

  Looking for assistance matching certain elements of old site, does wordpress.com provide this when I upgrade to business plan?

  We do not provide designer’s services – we can advise and help you use our platform but we won’t build your site for you.
  When you purchase Business plan, you can access a 1:1 Quick Start session with a Happiness Engineer to get started and learn to get the best out of your plan:

  https://en.support.wordpress.com/concierge-support/

  Let me know if you have any more questions regarding that.