Guided Transfer Confusion

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  matvalley · Member · Jul 17, 2012 at 1:49 am

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  I purchased the Guided Transfer upgrade last week so that I can develop my wordpress site with my new host at HostGator. In an e-mail from WordPress I was notified that the transfer would happen today – and from inspection of details at my host control panel it appears some things have happened – but I can not sign in to my wp-admin with my information…

  what’s happened? it’s impossible to find support from wordpress staff and I haven’t received replies from any support e-mails to them.

  The blog I need help with is: (visible only to logged in users)

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  1tess · Moderator Emeritus · Jul 17, 2012 at 2:52 am

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  We volunteers cannot help so I’ve modlooked this thread for staff to have a look.

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  matvalley · Member · Jul 17, 2012 at 4:04 am

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  thanks!

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  staff-blorbo · Staff · Jul 18, 2012 at 1:02 pm

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  It looks like we’re already working with you via email on this.

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  hewsut · Member · Jul 19, 2012 at 12:29 pm

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  Hi matvalley, we’ve definitely been trying to get in touch with you. We’ve emailed you twice since completing the transfer and replied to you over here as well.

  Have you checked your spam folder? Maybe our emails are getting caught accidentally by your email service.