guided transfer no notification

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  jessearob · Member · Dec 24, 2014 at 9:05 pm

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  i paid for the guided transfer. haven’t heard anything about its completion and i really need to get on my blog.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Dec 24, 2014 at 9:50 pm

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  Hello there!

  I see that you purchased Guided Transfer on the 12th of December. I’m not certain why it’s taken this long for someone to be in touch. Sorry about that.

  I will notify the Guided Transfer team immediately. Because it’s the holiday, chances are nobody will be available to assist until after the weekend. However, I’ll make sure they know you’re awaiting notification.

  You will be contacted at the email you’ve set up for your WordPress.com notifications here:

  https://greymatterdaily.wordpress.com/wp-admin/users.php?page=grofiles-user-settings

  Thanks so much for letting us know that you’re waiting for contact. A Happiness Engineer will be in touch with you as soon as possible.

  All the best to you.

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  thatrobyn · Member · Dec 24, 2014 at 9:55 pm

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  Hi again,

  Following up — I see that a Happiness Engineer (Carolyn) was in touch with you on December 17th to confirm your site has been transferred.

  Please check out the administrative email address affiliated with your WordPress.com user account and you’ll see the several emails she’s sent.

  Let me know if you have questions. Many thanks and happy holidays!