H Pが真っ白になってしまった

  • Unknown's avatar

    重大なエラーと表示されて管理画面に入れず、HPも真っ白になってしまいました。
    どうにか元に戻したいです。

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there!

    I can only provide support in English and I used Google Translate to translate your message.

    It was displayed as a serious error and I could not enter the management screen, and my HP was completely white.
    I want to restore it somehow.

    We are unable to help because we don’t host your site directly on our WordPress.com managed hosting. Instead, your site is hosted with a different provider on a separate host, and we’re unable to provide support. But I can get you pointed in the right direction.

    The good news is that because you use the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help.

    I hope this points you in the right direction.

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