hack & restoration
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our very small website, http://www.asgrichmond.org, was recently hacked by Ayyildiz Tim. i contacted our host, inmotionhosting.com, who said they could restore the data from the monthly backup done by boldgrid. they also suggested that i contact http://www.sucuri, which specializes in cleaning up websites after they’ve been hacked. asgrichmond.com is very small & could have a problem finding money to pay $200 to sucuri. is there another way to fix this problem? i can’t access the site through wordpress to download any plugins.
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We don’t have access to your server to help you because your site is not hosted here with us. But your host can likely help you restore a backup from before the hack.
When you regain access, we recommend following this guide to re-secure your site:
Then, going forward, you’ll also want to use the correct forums for self-managed installations, at https://wordpress.org/support/forums/
Or, you’d be welcome to migrate your site to our services — which include backups and security monitoring. You can find our pricing here:
https://wordpress.com/pricingGood luck!
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