Hacked

• 

  alaskanhomersapiens · Member · Jul 20, 2016 at 11:53 pm

  • Copy link
  • Add topic to favorites

  I’m worried that someone has hacked my access to my sites through this wordpress.com interface. How do I troubleshoot it?

  The blog I need help with is: (visible only to logged in users)

• 

  geoffreyshilling · Member · Jul 21, 2016 at 12:44 am

  • Copy link

  What is the URL of the site you are worried about? What did you see that made you think it could have been hacked?

• 

  alaskanhomersapiens · Member · Jul 21, 2016 at 12:48 am

  • Copy link

  Many different sites. Some of them I can access directly through wordpress.com and some are now disconnected, or when I do log-in it shows up as someone else’s user name that I’m logged in as.

• 

  geoffreyshilling · Member · Jul 21, 2016 at 1:08 am

  • Copy link

  Are these WordPress.com sites or the self-hosted WordPress.org version that are connected with Jetpack?

  Learn more about the differences between WordPress.com and WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

• 

  alaskanhomersapiens · Member · Jul 21, 2016 at 1:10 am

  • Copy link

  They are connected with Jetpack, not wordpress.com sites.

• 

  geoffreyshilling · Member · Jul 21, 2016 at 1:22 am

  • Copy link

  That means you are using a self-hosted version of WordPress instead of the WordPress.com-hosted version that is supported here.

  Learn more about the differences between WordPress.com and WordPress.org:
  https://en.support.wordpress.com/com-vs-org/

  With that being said, I would remain calm and carefully follow this guide:
  https://codex.wordpress.org/FAQ_My_site_was_hacked

  When you’re done, you may want to implement some (if not all) of the recommended security measures.

  If that doesn’t help or if you have additional questions as you work through the guide, please ask on the WordPress.org support forum, including the problem and what you have tried so far:
  https://wordpress.org/support/

  Good luck!