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Forums / Hacked Account

Hacked Account

  • Unknown's avatar
    jamesbond913 · Member · May 17, 2012 at 7:38 pm
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    Hi,
    My friend’s account was hacked, any tips on how to get it back?

  • Unknown's avatar
    supportbot · Member · May 17, 2012 at 7:38 pm
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    You did not specify a blog address or reason for posting when you created this topic.

    This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

    If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

    If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

    This is an automated message.

  • Unknown's avatar
    timethief · Member · May 17, 2012 at 7:40 pm
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    You did not specify a blog address. Please do that now starting with http://

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 8:49 pm
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    I think I may have been hacked as there are now strange links on my blog posts, header and even in my dashboard pages etc. What can I do about it please?
    This is my site

    http://askamedium.wordpress.com/

  • Unknown's avatar
    timethief · Member · May 17, 2012 at 9:06 pm
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    Have you been posting by phone or by email? Are you using a Chrome browser?

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:17 pm
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    yes, I always use Google Chrome and it’s only happened since I got my new laptop three days ago. I read e-mails on my phone, but nothing else

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:18 pm
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    see. it’s even done it in that above post to you

  • Unknown's avatar
    auxclass · Member · May 17, 2012 at 9:22 pm
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    I have seen what seems to be problems with Plug-in’s in a persons browser – did not save the links – the advice was to disable all add in things in a browser and enable them one at a time to see which one was the problem – @askamedium I see no links in your 2:17 pm post above.

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:24 pm
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    You don’t? It’s the word ‘read’ in I read e-mails. It has a link and is in blue. When you hover over it it shows an ad for winning an iphone

  • Unknown's avatar
    auxclass · Member · May 17, 2012 at 9:28 pm
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    I read e-mails

    There is no link visible for me in your 2:17 pm post above.

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:31 pm
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    does that mean only I can see them in my posts on the blog as well then? If so, what do you think the problem is? Have I been hacked do you think or is it something else? Thanks for taking the time by the way x

  • Unknown's avatar
    motre · Member · May 17, 2012 at 9:31 pm
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    @askmedium … we don’t see these links. Only you see them. A plug-in your browser is running is adding them to all the content your browser is fetching from various websites.

    Where did you buy this laptop? If it is already used, that explains it. Did you get the software install disks with it? It sounds like you need to erase the entire disk, then install the original system fresh. But maybe removing the offending plug-in will be sufficient.

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:34 pm
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    It’s a Dell that I bought on-line and is meant to be new!!

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:38 pm
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    oh and there were no disks but Google Chrome was downloaded. I used that before though with no problems.

  • Unknown's avatar
    motre · Member · May 17, 2012 at 9:40 pm
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    Do you have other web browsers you can try for comparison? Explorer? Firefox? A trial version of Opera?

    Look in your existing Chrome browser for where plug-ins might be managed (I don’t have Chrome so I cannot guide you inside it). Any that look suspicious should be removed or deactivated. If there is a deactivate, try deactivating them all.

    Do you see any effects like these links in other laptop applications?

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:42 pm
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    Thank you. I’ll just get rid of Google Chrome it’s easier. Thanks for taking the time to explain. These darned things are even showing up in all the posts here, yours included.

  • Unknown's avatar
    motre · Member · May 17, 2012 at 9:45 pm
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    I would not put it past Dell to include a plug-in like this as part the programs most PC/laptop/netbook makers do to get extra revenue streams to help them compete against other makers that don’t do as much. My father bought an Acer laptop and it was just full of annoying stuff like that. His prior experience online was with my Linux computers, so he eventually asked me if it was possible to use Linux on his laptop. He’s had no problems since I put Ubuntu on there (but he only uses it for web surfing and email … no other applications).

  • Unknown's avatar
    motre · Member · May 17, 2012 at 9:47 pm
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    Did you download Chrome directly from Google? If yes, then I might assume they did it. I’ll have to check it out sometime (safely on a spare computer) and see what they are doing. If you downloaded Chrome from somewhere else, try getting it from Google directly.

  • Unknown's avatar
    raincoaster · Member · May 17, 2012 at 9:49 pm
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    I agree with motre. If Dell is including this horrendous add-on in its machines, that would explain the number of these reports we’re getting.

    Chrome is not a bad browser, but you’d be well advised to switch to Firefox or something, then get rid of chrome, then re-install it fresh. That way it won’t have those crap add-ons.

  • Unknown's avatar
    lorrainehollowaywhite · Member · May 17, 2012 at 9:55 pm
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    I got it direct from Google and never had a problem ever with them. I just uninstalled it and re-installed and the problem is still there. I think this is a problem with what’s already in this darned laptop. They have no right to do that. I’ve a good mind to send it back and buy something different if it is them. I’ll contact the supplier first thing and check. Thanks

1 2
  • The topic ‘Hacked Account’ is closed to new replies.

Tags

  • account
  • browser add-on issue?
  • browser extension issue
  • Chrome issue
  • confused
  • hacked
  • help
  • retrieve

About this topic

  • In: Support
  • 8 participants
  • 27 replies
  • Last activity 14 years
  • Latest reply from jamesbond913

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