Hacked Account

• 

  aldwinduavis · Member · Apr 25, 2022 at 2:12 am

  • Copy link
  • Add topic to favorites

  I’m logging in with a new wordpress account, the official Big Sky Asics website bigskyasics.com has been hacked and usernames and access scrubbed from the system. I need help recovering this account. the old user was araycove / (email visible only to moderators and staff)

  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

• 

  rawalplawit · Member · Apr 25, 2022 at 2:48 am

  • Copy link

  Hey @aldwinduavis, is your website hosted at wordpress.com?
  It looks like you are hosted with hostinger for that website(bigskyasics.com). For this case, I’d recommend to contact your hosting provider and get the recent working backup restored. If you have access to your backend panel, you could also try restoring to the last working backup.

  https://www.hostinger.com/tutorials/hacked-website

  For further queries, you will get better answers at https://wordpress.org/support/forums/ as this forum is just for wordpress.com managed hosting. I hope this helps.