hacked account @spencerderryart
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Hi, my original account user name was @spencerderryart + http://en.gravatar.com/spencerderryart + https://spencerderryart.wordpress.com but this blog was deleted two days ago, i didn’t delete this wordpress blog and now i cannot access my account @spencerderryart or password reset, so i believe someone has hacked @spencerderryart account. i had to set up a new account @spencerderryartblog to email you this message, please respond and help me access my original @spencerderryart account or if not able please delete it so the person who has it access cannot. thanks Spencer Derry.
The blog I need help with is: (visible only to logged in users)
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I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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re: hacked accounts and blogs
If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.
For you, the question that needs to be answered is: Who, aside from me, has access to my login information?
Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.
Read > http://en.support.wordpress.com/security/
Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
You can also reset your password via your Settings tab on the WordPress.com home page:
http://wordpress.com/#!/settings/Disable post by email https://en.support.wordpress.com/settings/email-post-changes/
Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/
Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/
Never leave your computer logged into your blog and walk away from it. Always log out properly.
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Hi Spencer,
I’ve replied to you via the email address you used to create this account. Please reply there for help with this, as it’s better to deal with this issue privately rather than the public forums where we can’t discuss email addresses and login details. Thanks.
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