Hacked accounts, please delete.

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  italianinna · Member · Jun 9, 2013 at 4:25 pm

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  I want to delete my two accounts. They were both hacked and I’d really like them both down. Immediately. Please do it very fast, everything I ever wrote on them are now history and the hacker is trying to get control of this account as she did to the other. Please hurry!]

  The accounts are: italianinna and schriftstellerinmadchen.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 9, 2013 at 4:37 pm

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  italianinna.wordpress.com doesn’t exist

  http://schriftstellerinmadchen.wordpress.com/ does exist

  Who, aside from you, has access to your login information?

  Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs

  1. If you can log-in go here > Users > All Users and delete any user that does not belong there.

  2. Disable post by email > http://en.support.wordpress.com/post-by-email/

  3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/

  4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password

  5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

  6. Set up two step authentication http://en.support.wordpress.com/security/two-step-authentication/

  Then read this please knowing that blogs don’t get hacked when security protocols are followed. > http://en.support.wordpress.com/security/

  P.S. I flagged this for Staff follow-up.