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Forums / Hacked Accout

Hacked Accout

  • Unknown's avatar
    jacksonvilletilepro · Member · Apr 29, 2023 at 10:48 pm
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    I hired someone on fiver to fix some file issues and now the have locked me out of my account and it now tells me that my account does not exist whe I try to login to the dashboard. My site is still there but I can’t login. Although some of my pages don’t even load correctly now. I really need my account back. I have proof it is my business. Please help

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    garycook304gmailcom · Member · Apr 30, 2023 at 7:52 pm
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    Hi. Do you know what the login credentials are to your hosting. it may be possible to edit users and admin rights from there. i know you can do this in Cpanel for instance

  • Unknown's avatar
    jacksonvilletilepro · Member · May 1, 2023 at 9:51 am
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    Thank you very much and that was just the way I was able to regain access. I greatly appreciate the reply. Once again thank you

  • Unknown's avatar
    gary2983c14f8bc · Member · May 1, 2023 at 1:08 pm
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    no probs. glad i could help.

  • The topic ‘Hacked Accout’ is closed to new replies.

Tags

  • .org
  • account
  • payment
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 3 replies
  • Last activity 3 years
  • Latest reply from jacksonvilletilepro

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