Hacked by Bela Sniper

  • Unknown's avatar
    femmefire · Member ·

    My website and others have been recently hacked by Bela Sniper.

  • Unknown's avatar
    timethief · Member ·

    Staff cannot restore hacked sites.

    https://femmefire.wordpress.com is no longer available.
    The authors have deleted this site.

    re: hacked accounts and blogs

    If anyone is posting anything to your blog or removing anything from it, or changing anything in it, or if your blog has been deleted and you did not delete it, then it’s most likely that you have provided them with the ability to do so, either deliberately by adding them as official users, or by allowing them access to your login information, or by posting content that makes it easy for them to guess what your log-in information is.

    For you the question that needs to be answered is: Who, aside from me, has access to my login information?

    Go to your email program immediately and change the password to a very difficult one because that’s how many hackers gain access to blogs.

    Read > http://en.support.wordpress.com/security/

    Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
    You can also reset your password via your Settings tab on the WordPress.com home page:
    http://wordpress.com/#!/settings/

    Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.

    Use two step authentication http://en.support.wordpress.com/security/two-step-authentication/

    Run a security scan on your computer. See here to run a security scan http://geekflare.com/online-scan-website-security-vulnerabilities/

    Never leave your computer logged into your blog and walk away from it. Always log out properly.

    I was wondering if it was possible to restore the posts that were deleted. They deleted 1 years worth of posts.

    The answer to that is no Staff will restore content. You may be able to use Googles cached docs to copy paste content into new posts and pages. You may be able to use Internet Archives Wayback Machine to do the same.

    P.S. Staff have records of who did what under which username and login information and when they did it. This thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. Note that there is a backlog and be patient while waiting.

  • Unknown's avatar
    timethief · Member ·

    Also note that http://femmefire.com/ is hosted by Colo4, not by wordpress.com.

    That site is not on our WordPress.COM servers. You are posting to the wrong support forum to get support for that site.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    Some Jetpack solutions are here http://jetpack.com/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

  • kokkieh · Staff ·

    Hi there,

    You don’t have any sites on WordPress.com. You’ll need to contact your hosting provider or ask in the self-hosted forums for help, as @timethief indicated. We don’t have access to self-hosted sites, so have no way to help you with this.

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