Hacked email/can't access my blog
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I am having to use my friends wordpress to post this because I can not access my blog. The reason is because my gmail account has been hacked and I can not access my email in order to reset my password on my blog. I tried putting in a alternate email and then do the recovery type questions but it is not working. My wordpress is b7photography.com my name is Bryan Hall. What should I do? I need to have the reset password sent to my personal email address since my photography email address is hacked. My personal address is (email visible only to moderators and staff) The email address that was hacked was (email visible only to moderators and staff).
The blog I need help with is: (visible only to logged in users)
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the blog I actually need help with is b7photography.com
the hacked email address is (email visible only to moderators and staff)
I need the reset password sent to (email visible only to moderators and staff)
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This is a public forum available to all with internet access. Never ever provide your log-in information to anyone at all.
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
Go to your email program and change the password to a very difficult one because that’s how many hackers gain access to blogs
Read > http://en.support.wordpress.com/security/1. If you can log-in go here > Users > All Users and delete any user that does not belong there.
2. Disable post by email > http://en.support.wordpress.com/post-by-email/
3. Disable post by voice > http://en.support.wordpress.com/post-by-voice/
4. Change your blog password to a very difficult one > http://en.support.wordpress.com/passwords/#change-your-password
You can also reset your password via your Settings tab on the WordPress.com home page:
http://wordpress.com/#!/settings/5. Use a secure, encrypted connection to connect to your Dashboard. Under Users → Personal Settings, check the box that says “Always use HTTPS when visiting administration pages, and click Save Changes.
6. To add another layer of home security, you can now enable Two Step Authentication, also known as Two-Factor Authentication http://en.support.wordpress.com/security/two-step-authentication/
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Please submit a request through the account recovery form here:
https://wordpress.com/wp-login.php?action=recovery
You will need to provide verification that you own the account in question in order to have the email address on the account changed.
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