Hacked or Malware

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  djbeanz · Member · Feb 27, 2023 at 11:20 pm

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  Hello. I am unable to contact my site host, It seems as though im hacked or have malware causing pornographic ad pop ups and i think its getting worse because now i receive an error message when trying to access my admin page. I reset my site a week ago but im sure the back up has the virus. Can somebody please help?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Feb 28, 2023 at 8:25 am

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  Hi there! Your host for djbeanz.com appears to be Hostgator, normally they should have some contact information listed in the ‘Contact’ link at the top right of their site:
  https://www.hostgator.com/

  Since your site isn’t hosted here with us on WordPress.com we’re unfortunately unable to help with this, but it might be worth checking in with the community forums of WordPress.org, which is where the free WordPress sofware comes from:
  https://wordpress.org/support/forums/