Hacked web site

  • Unknown's avatar
    skarovski · Member ·

    Someone has hacked my two websites regenerative agricultural homestead and regenerativno poljoprivredno gazdinstvo. The sites are not ready to be published as i was working on them. Can you please help me get them back. My name is Svett Karovski

    I don’t have a site linked to this WordPress.com account

  • Unknown's avatar
    amiteshg93 · Member ·

    Hi there,

    Please provide us with the URL of the website you’re referring to so that we can point you in the right direction.

    Thank You! :)

  • Unknown's avatar
    skarovski · Member ·

    thanks forthe reply, the websites are:
    https://regenerativnopoljoprivrednodomacinstvo.com
    https://regenerativeagriculturalhomestead.com

  • Unknown's avatar
    skarovski · Member ·

    This one is regarding p[assword change

    [Regenerative Agricultural Homestead] Password Changed
    Inbox

    WordPress <(email visible only to moderators and staff)>
    Tue, 25 Oct, 16:02 (22 hours ago)
    to me

    Password changed for user: test37995165

  • Unknown's avatar
    berlinerengel23 · Member ·

    `

  • staff-ozmodiar · Staff ·

    Hi,

    I’m not seeing that either of those sites are hosted with us here at WordPress.com.

    There are two things commonly called “WordPress”.

    1. WordPress the free open-source site building software from WordPress.org (this is what you used to build your website).

    2. WordPress.com, a web host for sites using WordPress software.

    The two are related, but completely separate entities. Please read this page for more info on how they are related:

    WordPress.com vs. WordPress.org

    As a completely volunteer based organization offering a free product, WordPress (the open-source software) does not have a phone number, an office, or a support team. Questions are often answered in their forums by helpful community members.

    https://wordpress.org/support/forums/

    WordPress.com (which you have reached) is a business and does have a support team. But we can only assist with sites that are hosted on our servers. We cannot help with sites hosted elsewhere but built with the WordPress open-source software.

    Should your web host help you with this? That would depend entirely on what your hosting package offers for support. Some web hosts offer very high touch WordPress specific support (I would include WordPress.com here). Some only offer that kind of support in higher tier or WordPress-focused hosting packages. While others offer nothing aside from getting you set up with your server space and cpanel/FTP access. You’d have to ask your host what your specific plan offers. And if your current plan doesn’t offer what you need, if there is an option for more focused WordPress support on a higher tier plan.

    However…

    Allow me to use this opportunity to say that if you WERE hosted here at WordPress.com, you would have access to 24/7 WordPress specific assistance from a world-class support team and we could likely get this sorted out for you.

    https://wordpress.com/pricing/

    We have a guide to help move your site to WordPress.com here and our support team can also assist:

    https://wordpress.com/support/moving-from-self-hosted-wordpress-to-wordpress-com/

    Please let us know if you have any questions about WordPress.com, our plans, or our features.

  • The topic ‘Hacked web site’ is closed to new replies.