Hacker Changed My Profile

  • Unknown's avatar

    I couldn’t login recently to my website but I was still able to login to wordpress.com and I could see that a (email visible only to moderators and staff) had changed my admin username and password. I have changed the password and reset the email back to mine but I can’t change the username. If I get an error message that usernames can’t be changed, how did she change my username to bedzns? I can’t tell anything she’s done to the site, no new posts, no links, etc. How can I be thorough and check she didn’t do anything to my site?

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    For what site is this? The only site in your account is a Jetpack-connected site,
    http://meaganscreations.com/

    That site is not on our servers and we have no control over it. It’s using the open source WordPress software found on WordPress.org, and aside from the Jetpack link that site has nothing to do with WordPress.com.

    Please post in the self-hosted WordPress forums for help with this instead:

    https://wordpress.org/support/

    I checked your WordPress.com username account, and there has been no recent username or email changes on this account, only an update of the account recovery email about 13 hours ago.

  • Unknown's avatar

    My site has been hacked.

    The other day my login password was not working. I didn’t think much of it other than user error. Today the same thing happened, and upon further investigation I saw that my user name was also changed to “bedzns”.

    According to Google, on March 14th, 2018, a new “owner” has been added to my account using the email address: (email visible only to moderators and staff)

    My site is https://skeletoncruebrand.com/
    Now worried that everything I’ve been doing for years has now been compromised

  • @revjayleal

    Please don’t post into old threads created by other users. For help with a WordPress.com site you can contact support/create your own thread here:

    https://wordpress.com/help/contact

    That said, the site, https://skeletoncruebrand.com, is not even on WordPress.com, so we have no ability to help you with that site. That site is using the open source WordPress.org software, and is installed on Bluehost’s servers.

    You can find instructions for resetting the password with that version of WordPress here:

    https://codex.wordpress.org/Resetting_Your_Password

    General support for that software can be found here:

    https://wordpress.org/support/

  • Unknown's avatar

    You’re a terrible Happiness Engineer…

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