hackers
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My website got hacked what do I do. Is there anyway you can fix this issue.
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What is the website address of the site with that issue?
Keep in mind that if WordPress.com does not host the site, this question will be better for WordPress.org forums. WordPress.com only supports sites on these servers. WordPress.com and WordPress.org are a little separate, and that can be confusing.
https://wordpress.com/support/com-vs-org/ -
Hi,
Can you share the URL of your website?
I’m not seeing any WordPress.com sites associated with the user account you are posting from. This frequently means that you have a site using the open-source WordPress software from WordPress.org, but hosted elsewhere.
We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:
https://wordpress.org/support/forums/
Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.
If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:
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The site isn’t hosted on our servers (see this) but can you try contacting your host and getting a backup restored?
Then you’ll want to take steps to secure your installation, or you’d be welcome to move your content to our servers.
https://en.support.wordpress.com/coming-from-self-hosted/If you opt to keep your installation of WordPress at another host, you’ll want to use the correct forums going forward:
https://wordpress.org/supportGood luck!
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