Hacking/Locked Out

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  jessfoto · Member · Mar 11, 2015 at 6:58 pm

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  Someone is repeatedly trying to hack into our blog which is preventing us from being able to log in (since the site is then being locked). What do we do?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 11, 2015 at 7:04 pm

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  Hi there,
  You are posting to the wrong support forum. We provide support only for sites hosted by WordPress.COM that site is not one of them.

  jessfotoblog.com is hosted by GoDaddy.com
  WHOIS
  IP Address: 50.62.103.1
  Name Servers:
  ns52.domaincontrol.com
  ns51.domaincontrol.com

  Contact your web host.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there.

  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page