Had a site, now its gone
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Hi I had a website that was based on a WordPress. It was set up and running. Now it is deleted. All I did was try to login in to woocommerce. Then I was asked to login to WordPress, and now my site is gone!!! Where did it go. My profile says that I have no website!!! Can anyone help??
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All I did was try to login in to woocommerce.
You are confusing wordpress.ORG software installs on paid hosting with your wordpress.COM hosted blog. They are not the same. You cannot run woocommerce on any site that’s hosted by wordpress.COM. You can only run it on a wordpress.ORG install on paid hosting. It is only for is for individual WordPress.org installations.
The only way to resolve issues with woocommerce accounts is to contact the team directly at woocommerce.com. https://woocommerce.com/contact-us/?_ga=1.63687215.180389535.1487007371
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites and our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
(3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service -
Ok that makes sense. So it looks like when I went to woocommerce, so how I was directed to wordpress.COM and set up an account. When I did that I used the login name and password I use for worpress.ORG on my website. But when I did that, it deleted my docmeyers.com actual page. Now nothing loads when I go to my website, and I cannot login with my usual http://docmeyers.com/wp-admin. Any ideas on how that could happen.
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Please post to wordpress.ORG support.
wordpress.org support
The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
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You need a wordpress.COM account as well to run Jetpack on a self hosted WordPress.ORG site.
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