Had critical error

  • Unknown's avatar
    alton0899 · Member ·

    had a critical error and site would not load, was able to get all plugins disabled but site is now displaying in HTML code and not like it should. I just took over admin for this site but I am a dummy when it comes to wordpress. Can you assist me with this issue?

    The blog I need help with is: (visible only to logged in users)

  • jartes · Staff ·

    Hi there!

    I’ve checked your site, and from what I see, it’s not hosted on WordPress.com.

    Please keep in mind that this support forum is for WordPress.com-hosted sites. In this case, you’ll need to contact your hosting provider, which seems to be SiteGround.

    However, have you considered migrating your site to WordPress.com? We offer 24/7 expert support and can help in situations when a site is not properly loading.

    If so, you can request a free migration and get a 50% discount for the first year of the Business plan: https://wordpress.com/support/request-a-free-migration/

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