HALP!!!

• 

  sarahb1863 · Member · Jun 6, 2020 at 3:46 pm

  • Copy link
  • Add topic to favorites

  Hi everybody,

  I need help! I usually do Dreamweaver-based web design and the company I work for just took on a client who needs maintenance on their WordPress website.

  The other day they asked me to make a change to the footer of their website.

  I can get into the WordPress admin page, and I found the home page, but when I go to edit it, the footer doesn’t show up. All I get is a blank page to “edit.”

  So, my question is: where the heck do I find the footer to edit it? I tried searching the pages, I tried searching using FTP, I looked at the source code, but nothing helpful has shown up.

  Thanks for any help! I’m tearing my hair out over here.

• 

  themagicrobot · Member · Jun 6, 2020 at 4:54 pm

  • Copy link

  What is the address of the site? Is it hosted here at WordPress.com? It is possible that you may be asking in the wrong support forum.
  https://wordpress.com/support/com-vs-org/

• 

  sarahb1863 · Member · Jun 6, 2020 at 5:27 pm

  • Copy link

  http://www.hypnosistransforms.com

  I did figure out how to get to the ‘customize page’ window, which shows me all the elements so I can edit them.

  But here’s the thing: I need to remove the street address from the footer at the bottom of the page. I can find a widget that’s called ‘Footer left’, but there’s no text in it. How can I find out where that ‘Contact Us’ text is, so I can edit it?

  Thanks!

• 

  themagicrobot · Member · Jun 6, 2020 at 6:36 pm

  • Copy link

  As your site is hosted at GoDaddy, not here at WordPress.com support comes by registering an account at https://wordpress.org/support/forums/