Hamburger menu wot working live

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  dwbarrontx · Member · Jul 23, 2025 at 2:36 pm

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  I am using the Divi theme for my website. When checking the Mobile (hamburger) menu on customize ithe menu works fine. However, when I launch the site the menu does not work. I have tried using the menu on an Ipad. Android and Iphone, no luck.

  The blog I need help with is: (visible only to logged in users)

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  kaichicha · Member · Jul 23, 2025 at 4:56 pm

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  Hi @dwbarrontx,

  I checked your site on my mobile browser but couldn’t find the hamburger menu on any of the pages. Could you please clarify the issue you’re experiencing? For example, is the menu entirely missing from the live site, or does the button appear but not function when tapped?

  Please let me know what you’re seeing on your end, and I’ll be happy to help further.

  For reference, please ensure you’ve followed the steps in the guide below to properly enable and customize the hamburger menu on your site:
  https://wordpress.com/support/menus/customize-the-menu-design/#menu-on-mobile-overlay-menu
  
  Lastly, since you’re on a paid plan, we encourage you to reach out to us through the private support channel rather than the public forums. Paid plan customers receive priority 24/7 support from our Happiness Engineers.