hammelsplumbing.com domain renewal

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  badpublicityco · Member · Oct 16, 2018 at 3:23 am

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  Hi, I need to renew my domain purchased through WordPress.com which is http://www.hammelsplumbing.com can you please help, it says that it no longer exists?

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  badpublicityco · Member · Oct 16, 2018 at 4:35 am

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  I’m happy to sort out redemption for this if possible please. Thank you

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  torres126 · Member · Oct 16, 2018 at 6:09 am

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  Hi there, I’ve tagged WordPress.com staff to help you with this issue. You’ll likely receive a response within a few hours from a staff member: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon. :)

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  fstat · Staff · Oct 16, 2018 at 7:51 am

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  Hi there,

  That domain is owned by @timhammel which is a different account than the one you’re currently contacting us from.

  Please log in to that account and contact us again to help you recover the domain.

  If you’re unable to access that account, please follow the steps outlined in our Account Recovery guide:

  Recover Your Account

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  badpublicityco · Member · Oct 16, 2018 at 8:10 am

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  Hi, thanks for your help. I can’t access the account to reset my password for @timhammel as it’s attached o this expired domain.

  Can you please forward a password reset to my account phone number?

  Thanks

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  fstat · Staff · Oct 16, 2018 at 9:45 am

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  Do you have access to the email address associated with the @timhammel account? If you do, then you can use this form to reset the password:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  If this doesn’t work, you can use the recovery form and provide us with the transaction ID associated with the domain purchase from last year. Here’s the form:

  https://wordpress.com/wp-login.php?action=recovery

  Please do not post any transaction details to this public thread.

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  badpublicityco · Member · Oct 16, 2018 at 9:58 am

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  Hi,

  Thanks yes I do, I have now sent a request via the timhammel account. If you could help with this that would be great.

  Thank you again

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  supernovia · Staff · Oct 16, 2018 at 11:54 pm

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  Thanks! We’ll go ahead and close this thread, and continue here:
  https://en.forums.wordpress.com/topic/renew-domain-www-hammelsplumbing-com/