Handeling vereist: Verleng je WordPress.com-abonnement voor studiorevontuli.com

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  merelvanderplas · Member · Mar 10, 2023 at 12:55 pm

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  Wij worden steeds gevraagd om ons WordPress abonnement te verlengen voor studiorevontlui.com maar wij hebben hier geen website op. Kunt u dit voor ons stop zetten?

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 11, 2023 at 9:48 pm

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  Hi there,

  I would be happy to assist you in canceling the purchase. However, the purchased upgrade is not associated with the account you contacted us from but is under the studiorevontuli account. To confirm ownership, post in this thread under that username. Then, I can look into canceling the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  merelvanderplas · Member · Mar 12, 2023 at 7:24 pm

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  Hi,

  Ik weet niet hoe ik kan reageren onder de naam van studiorevontuli omdat ik daar de inlog gegevens niet van weet. Ik heb al meerdere malen geprobeerd een nieuw wachtwoord aan te vragen met diverse emailadressen van onze studio maar ik krijg nergens een mail op binnne.

  Kunt u het WordPress abonnement stop zetten van studiorevontuli? er staat niks op deze website en we hebben gebruiken het ook niet.

  Alvast bedankt!

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  staff-totoro · Staff · Mar 12, 2023 at 9:16 pm

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  Hi! I can use Google Translate to understand you: https://translate.google.com/

  You said:

  I don’t know how I can respond under the name of studiorevontuli because I don’t know the login details. I have tried several times to request a new password with various email addresses from our studio, but I have not received an email. Can you cancel the WordPress subscription from studiorevontuli? there is nothing on this website and we don’t use it.

  If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery

  On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id

  Once you are connected to the correct account we are happy to help you with managing your account. Thanks!