hard drive failure–lost admin control

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  getmovingfitness2013 · Member · Oct 13, 2015 at 1:53 pm

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  I had to reformat my hard drive due to mechanical failure. I have my personal files recovered, but after the new hard drive installation, I cannot access my admin dashboard and site?

  Any ideas???

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  fstat · Staff · Oct 13, 2015 at 6:06 pm

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  You have to login again with your username and password to WordPress.com.
  If you don’t remember your login information you can follow the Account Recovery guide.

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  timethief · Member · Oct 13, 2015 at 6:22 pm

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  @getmovingfitness2013
  This site linked to your username http://www.littlebinsforlittlehands.com/ is NOT hosted by wordpress.COM and our support docs do NOT apply to it nor do we provide support for it. Our WordPress.COM account recovery process cannot be used to recover it.

  littlebinsforlittlehands.com is hosted by GoDaddy.com
  WHOIS: Click Here
  IP Address: 50.62.120.1
  Name Servers:
  ns48.domaincontrol.com
  ns47.domaincontrol.com

  I’m sorry but you are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page