has my refund gone through?
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Staff communicated with me about my refund asking whether I wanted a full refund or to keep my domain name (whatsupinthehils.com). I could not respond. There was a reply button in his answer but for some reason it was not working. I could not respond.
Has my refund gone through?
If so, was it a full refund or do I still have the domain?
If not, is my blog still active and why can I not get to the home page?
I would like to stay with WordPress if I can get things working but I find this inability to communicate with staff quite frustrating.
I am now using Chrome on Mac OS X Lion 10.7.5
I was using Safari but learned there are some problems between Safari and WP.
Please help.The blog I need help with is: (visible only to logged in users)
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reference link https://en.forums.wordpress.com/topic/how-long-does-a-refund-take-1?replies=2#post-1360631
I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting. -
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Hi treynoldsw,
I’d be happy to assist you. Could you please let me know which refund you were seeking, based on Josh’s questions here:
https://en.forums.wordpress.com/topic/how-long-does-a-refund-take-1?replies=2
When I know what you’re trying to accomplish, I’d be happy to assist you.
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Good evening jackiedana
To answer your question – in a way – I would like to keep the domain. In fact, I would like to keep working with WP to get my blog up and running but I have run into difficulties that I… hang on…
(You don’t see it but there has been a long pause in the narrative at this point, while I though things through more thoroughly)
I have just realized that my frustration is entirely of my own doing. I have misunderstood what I was looking at and jumped to an erroneous decision.
Is it possible to ignore previous emails and not worry about any refunds at this time? Hope so.
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Is it possible to ignore previous emails and not worry about any refunds at this time?
Yes and not to worry as jackie will respond as soon as she can.
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HI treynoldsw,
Sure, we can “forget” about your refund requests for now. :)
If you’re running into issues using WordPress.com, feel free to open a new thread with your questions, and we’d be happy to help you out.
If you’re still learning how to use WordPress, you might also like our tutorials at http://learn.wordpress.com
If you decide you do want a refund after all, we can issue you a refund on your premium bundle (minus the domain) for thirty days, so in the meantime, play around with it and see if it’s what you were looking for.
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