Have I got a domain mapping problem?

  • Unknown's avatar
    tumnuswriter · Member ·

    Hello:
    My domain is judithchopra.ca. I recently mapped it to WordPress.com. On my dashboard, I have created and can view two new pages, but on the domain, all I see is a jumble I created through WordPress.org. Is there a mapping issue, because my dashboard still shows (email visible only to moderators and staff) as my primary blog–I don’t want it to be and I don’t need it. Please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Although judithchopra.ca has been registered, it is not using WordPress.com nameservers.

    WordPress.com does not accept domain transfers but mapping an existing domain is possible.

    Domain mapping of an existing domain URL that you already own and purchased elsewhere is not done free of charge. You will have to renew the domain name purchase where you made it and the domain mapping purchase here every year.

    Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading

    Mapping an existing domain costs $13. annually. In order to map to a domain one must have an underlying .wordpress.com subdomain blog to map from and it does not matter what that underlying .wordpress.com URL is. It does not have to match the domain URL. If you have registered a .wordpress.com blog you log in as Admin under the exact same username account that registered the blog and purchase a domain name by purchasing an annually renewable domain mapping upgrade for the blog.

    See here for mapping an existing domain that you already own http://en.support.wordpress.com/domains/map-existing-domain/

    Dashboard > Store > My Upgrades is where you do the primary blog set up knowing it can take between 24 – 72 hours for domain name propagation to take place throughout the internet. You can view the DNS changes here > http://www.whatsmydns.net/ What’s important during that stage is to be patient.

  • Unknown's avatar
    tumnuswriter · Member ·

    Thank you. Just to clarify:
    I paid to map the existing domain. Now I know that I need the subdomain, but it still appears as a primary domain in at least one place. I’m well past the 72-hour point now.

  • Unknown's avatar
    tumnuswriter · Member ·

    TimeThief’s response doesn’t address my issue. I am stuck, having purchased the domain mapping upgrade, but still seeing the old wp.org rubbish instead of my new pages. Please help.

  • Unknown's avatar
    timethief · Member ·

    I’ll tag this thread for Staff assistance because I do not know how to help you. Another Volunteer may answer prior to Staff but I tagged the thread so it will not fall through the cracks and escape attention. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  • Unknown's avatar
    gracejiyoung · Member ·

    Hi there,

    I’m a bit confused as to your situation. The reason why you are seeing your old WordPress.org site when you visit: judithchopra.ca is your nameservers are set to GoDaddy as @timethief mentioned. It is not pointing to us:

    • NS1.WORDPRESS.COM
    • NS2.WORDPRESS.COM
    • NS3.WORDPRESS.COM

    If you want that domain (not the subdomain) to point to your new WordPress.com site: tumnuswriter.wordpress.com, please contact your registrar and have them change the nameservers to us.

    If you want to map a subdomain, your registrar would need to add a CNAME record (not change the nameservers). Please take a look at the link below for more information:

    Map a Subdomain

    Let me know if you have any questions with this!

  • Unknown's avatar
    tumnuswriter · Member ·

    Thank you. I’ve made that change and I’m waiting for it to take effect. I did make it earlier, but perhaps not in the correct place.

  • Unknown's avatar
    gracejiyoung · Member ·

    I just checked and they are currently still set to GoDaddy. Once it’s changed, clear out your cache and cookies using the guide below:

    Solve Common Browser Issues

    Then you should be set!

  • Unknown's avatar
    tumnuswriter · Member ·

    Hello: I have made the change on Hosting.com (I’m not using GoDaddy) and it shows–

    JUDITHCHOPRA.CA View Domain List
    All domains list (1)
    Status: Active|Created: 7/6/2014|Expires: 7/6/2015|Folder: None|Profile: None
    Renew
    Manage Auto-renew Settings
    Renew Domain
    Upgrade
    Buy & Sell
    Get Domain Appraisal
    Account ChangeDelete
    Settings
    DNS Zone File
    Contacts
    Domain Settings
    Auto-Renew Standard: On
    Extended: Off
    Manage

    Lock On
    Manage

    Nameservers NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Updated 11/5/2014
    Manage

    Forwarding Domain: Off
    Manage

    I’ve also cleared my cache. But there’s no change…. Have I missed something else?

  • Unknown's avatar
    gracejiyoung · Member ·

    Sounds great! I am able to see your site at your domain now:

    Screen Shot

    Cheers!

  • Unknown's avatar
    tumnuswriter · Member ·

    Wow. Thanks for your help!

  • Unknown's avatar
    gracejiyoung · Member ·

    You’re welcome.

    Cheers!

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