Have i paid twice?

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  jodethomas · Member · Feb 12, 2015 at 12:58 pm

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  I have had two emails with the same receipt on for $13 for mapping my domain name to my wordpress site (which isn’t working anyway!!!) does this mean I have paid twice and if so I need a refund.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Feb 12, 2015 at 3:47 pm

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  @jodethomas

  One of these charges was already successfully refunded:

  https://wordpress.com/me/billing

  Also, it looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=hareillustrations.co.uk

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let me know if you have any questions!